BUILD TRAINING

MEMBERSHIP AGREEMENT, WAIVER, TERMS OF USE & DIRECT DEBIT AGREEMENT

Effective Date: 25 October 2026

1. PARTIES AND AGREEMENT

   This Membership Agreement is made between Build Training (Build Training, we, us or our) and the person named in the Membership Details (member, you or your).

   By signing or electronically signing this Agreement, completing a Direct Debit Request, purchasing a casual session or 10 class pack, accessing the premises, making a booking or participating in a Build Training activity, you agree to comply with this Agreement, the Membership Details, or applicable purchase confirmation, the Direct Debit Request Authorisation Form where relevant, the Terms of Use in clause 12, the policies listed in clause 13 and all reasonable directions of Build Training staff. Where the member or participant is under eighteen (18) years of age, the membership application or product purchase, waiver, and all required consents must be completed or authorised by their parent or legal guardian.

   This Agreement is personal to you and is not transferable except with our prior written approval.

   1. Transition for existing members

      This Agreement takes effect on 25 October 2026 and applies to existing members from that date.

      From 25 October 2026, your membership fee will change to the applicable rate set out in clause 3. This price change does not start a new minimum term or restart or extend your current minimum term.

      If you would like to secure the applicable Foundation Membership rate for a new 6 Month or 12 Month minimum term, you can select your preferred option through the survey on the Build Members Facebook page, available until 31 October 2026, or by emailing Build Training at its published membership email address.

      After you make your selection, Build Training will provide your Membership Details showing your selected membership, start and end dates, weekly membership fee and total membership fees payable during the minimum term. Your new minimum term will only start once you accept the new membership arrangement through Build Training's electronic acceptance process.

      If you accept your new membership on or before 25 October 2026, your new minimum term will start on 25 October 2026. If you accept it after that date, your new minimum term will start on the date you accept it, unless your Membership Details specify a later date. Your Foundation Membership rate will remain unchanged for the whole of your new minimum term.

      If you do not choose and accept a new minimum term, your existing Membership Start Date and current minimum term will stay the same. Your membership fee may be changed in the future in accordance with clause 4.

      Any rights, fees or obligations arising before 25 October 2026 will continue to apply.

2. MEMBERSHIP COMMENCEMENT AND ACCESS

   Your membership commences on the Membership Start Date specified in the Membership Details and entitles you to access only the facilities, classes, services and elected add-ons included in your selected membership package. A casual session or 10 class pack entitles you only to the service and number of credits purchased. All access is subject to eligibility, available and unexpired credits, required inductions, booking and waitlist requirements, capacity, timetables, operating hours and this Agreement.

   We may temporarily restrict, modify, or close any facility, area, service or activity for cleaning, maintenance, staffing, repairs, renovations, public holidays, emergencies, extreme heat or weather, safety incidents, capacity, or other reasonable operational requirements. Where practicable, material changes or cancellations will be communicated through our usual member communication channels.

3. MEMBERSHIP TYPES AND PRICING

   1. 
      

   2. Membership options

      Foundation Memberships

      • 12 Month Foundation Membership: $45 per week, including GST, for a minimum term of twelve (12) months.
      • Unlimited Strength & Conditioning Classes
      • Open Gym Access
      • 6 Month Foundation Membership: $52 per week, including GST, for a minimum term of six (6) months.
      • Unlimited Strength & Conditioning Classes
      • Open Gym Access
      • No Lock-In Foundation Membership: $61 per week, including GST, with no minimum term and continuing weekly until cancelled under this Agreement.
      • Unlimited Strength & Conditioning Classes
      • Open Gym Access

      Wellness Membership

      • Wellness Membership: $41 per week, including GST, with no minimum term and continuing weekly until cancelled under this Agreement.
      • Unlimited Reformer Pilates
      • Unlimited Sauna Access
      • Unlimited Recovery Area  (Normatec Boots & Massage Guns) Access 

      Optional Membership Add-Ons to Foundation Memberships

      • Gold Add-On: an additional $6 per week, including GST.
      • Unlimited Sauna Access
      • Unlimited Recovery Area (Normatec Boots & Massage Guns) Access
      • Platinum Add-On: an additional $20 per week, including GST.
      • Unlimited Reformer Pilates
      • Unlimited Sauna Access
      • Unlimited Recovery Area (Normatec Boots & Massage Guns) Access

• A written request must be submitted at least fourteen (14) days before the proposed start date, specify the requested start and end dates, and is effective only when approved and confirmed by Build Training in writing.
• A standard suspension may be taken for up to four (4) weeks once in each six-month period.
• Build Training may approve an additional or longer suspension in its reasonable discretion and may require reasonable supporting evidence.
• Suspensions are not retrospective and will not ordinarily be backdated.
• Any disclosed suspension fee may continue to be debited and regular fees will be adjusted or paused as stated in the written approval.
• The minimum term will be extended by the length of the suspension unless otherwise stated in writing or required by law.
• Facility, class, service, and add-on access is unavailable during suspension.
• The membership and regular debits recommence automatically when the approved suspension ends.
• A longer medical or exceptional suspension may be considered where supported by reasonable evidence.

1. Cancellation after the minimum term

2. You may cancel your membership after the applicable minimum term by giving fourteen (14) days' written notice sent to Build Training's published membership email address. Membership fees remain payable during the notice period and any scheduled debit falling within that period may still be processed.

• a heart condition diagnosed or identified by a medical practitioner, or a previous stroke;
• unexplained pain or discomfort in your chest, whether at rest or during physical activity or exercise;
• fainting, dizziness, loss of balance or loss of consciousness during physical activity or exercise;
• an asthma attack requiring immediate medical attention within the previous twelve (12) months;
• a diagnosed muscle, bone or joint condition that may be made worse by physical activity or exercise;
• if you have type 1 or type 2 diabetes, difficulty controlling your blood glucose within the previous three (3) months; or
• any other medical condition, injury or health concern that may require special consideration, modification, supervision, or medical clearance before exercising.
• You must also notify Build Training if your health circumstances change in a way that may affect your ability to participate safely.
• A positive response does not automatically prevent participation. Build Training may reasonably request further information, modifications, or medical clearance before you commence or continue an activity.

If unsure about your suitability for exercise, seek advice from an appropriately qualified medical practitioner. Unless expressly stated otherwise, Build Training staff do not provide medical advice, diagnosis, or treatment.

Build Training may reasonably require medical clearance or limited further information to assess safe participation or reasonable modifications.

8.4 Participation restrictions

You must not attend or participate while affected by an illness, injury, or condition, including a potentially infectious illness, that creates a material health or safety risk to you or another person.

For safety, Build Training may require medical clearance, modifications, supervision, a new induction, or temporary access restrictions. It will consider your circumstances, capacity, reasonable modifications, and the activity's inherent requirements, and use the least restrictive reasonable measure unless immediate action is required.

You acknowledge that fitness training, strength and conditioning classes, Open Gym, Reformer Pilates, sauna use, recovery services, children's play and other activities offered at Build Training involve inherent and obvious risks.

Activities may include weightlifting, gymnastic movements, running, strenuous bodyweight exercises, conditioning activities and other high-exertion exercise.

Risks may arise from participation in the activity itself, physical exertion, your physical condition, interaction with equipment or other participants, and the acts or omissions of you or other persons. Risks may include abnormal blood pressure, muscle soreness, strains, sprains, fractures, fainting, cardiac events, illness, serious injury, permanent disability and death.

You acknowledge that not every risk can be identified or eliminated and that injury may occur despite reasonable precautions being taken.

You voluntarily choose to participate. You are not required to perform an activity you do not wish to perform and may stop or refuse participation at any time.

You must participate within your capability, use equipment only for its intended purpose, follow coaching and safety instructions, stop immediately if continuing would be unsafe and seek assistance if you are unsure how to perform an activity or operate equipment.

9.2 Assumption of risk and release

To the maximum extent permitted by law, you knowingly and voluntarily assume the ordinary, obvious and inherent risks associated with participation in Build Training activities and services, including the risk of personal injury, illness, permanent disability or death.

You accept responsibility for deciding whether an activity or service is suitable for you or a minor in your care, having regard to your or their health, fitness, experience, capability and circumstances.

To the maximum extent permitted by law, you release Build Training and its directors, officers, employees, coaches, contractors, volunteers and agents from liability for personal injury, illness, death, property loss or damage arising from or connected with your participation in Build Training activities or use of Build Training facilities, equipment or services, including liability arising from negligence, to the extent that liability may lawfully be excluded, restricted or modified.

Your assumption of risk and this release do not exclude, restrict or modify any right or liability that cannot lawfully be excluded, restricted or modified.

9.3 Consumer rights and limitation of liability

Nothing in this Agreement excludes, restricts or modifies any consumer guarantee, statutory duty or other right or remedy under the Australian Consumer Law or any other law that cannot lawfully be excluded, restricted or modified

Where Build Training supplies recreational services, Build Training relies on section 139A of the Competition and Consumer Act 2010 (Cth) to the fullest extent permitted by law to exclude, restrict or modify liability that may lawfully be excluded, restricted or modified under that section.

The release and limitations in this clause do not apply to liability that cannot lawfully be excluded, restricted or modified. In particular, nothing in this Agreement excludes liability to the extent that section 139A or another applicable law prevents that liability from being excluded, restricted or modified.

Subject to those rights and to the maximum extent permitted by law, Build Training and its directors, officers, employees, coaches, contractors, volunteers and agents are not liable for indirect, consequential, special or economic loss arising from or connected with membership, attendance, use of services or participation.

9.4 Indemnity

You are responsible for damage caused by you or your guest where that damage results from deliberate conduct, negligence, misuse, or failure to follow directions.

Lockers and storage areas are provided for convenience only and are used at your own risk. Lost property may be retained for a reasonable period and then donated, disposed of, or otherwise dealt with at Build Training's discretion, subject to law.

12. MEMBER CONDUCT, TERMS OF USE AND CONDITIONS OF ENTRY

21.1 Access and bookings

Access is limited to current members, paying customers and authorised visitors using services included in their membership or booking. Memberships, bookings, and access credentials are personal and must not be shared or used to admit an unauthorised person. Guests must obtain approval and complete all required registration, waiver, induction, and payment requirements.

You must comply with applicable booking, waitlist, cancellation, and attendance requirements under clause  7.8 and 13, including any reasonable late-cancellation or no-show fee disclosed before booking. Where a casual session or class pack credit is used a late cancellation or no-show may result in the loss of that credit in accordance with clasuse 7.8. You must arrive on time and complete required inductions, briefings, and warm-ups. Build Training may refuse late entry where it would create a safety risk or materially disrupt the activity.

12.2 Facility use and hygiene

12.3 Equipment and safety

Consistently with clause 9, you must use equipment only for its intended purpose, within your capability and in accordance with instructions; seek assistance if unsure; return equipment after use; and keep training areas, walkways and exits clear. Weights must not be dropped unless permitted for the activity in an appropriate area.

Only authorised Build Training staff may provide coaching or paid instruction. Open Gym and some sauna, recovery and Reformer Pilates services may be self-directed, unstaffed, or not continuously supervised by a Build Training coach.

1. This does not remove or alter any parent, guardian or other supervision requirement applying to a youth member.
2. Before using these services, you must complete all required inductions and satisfy the applicable eligibility, booking, capacity, age, supervision, health, hygiene and safety requirements and policies under clause 13. You must stop and seek assistance if you cannot continue safely.
3. Sauna, Recovery Area, and Reformer Pilates access is available only during the service hours published by Build Training and is subject to required inductions, bookings, capacity limits, age restrictions and the Sauna, Recovery and Reformer Pilates Policy.

Open Gym consists of the Main Training Floor and the Small Gym. Open Gym access is available only during the times published by Build Training and may be subject to bookings, capacity limits, required inductions, competency requirements, and any area-specific restrictions.

The Main Training Floor may be unavailable or restricted while a coached class, session, event, or other organised activity is taking place. You must not enter or use the Main Training Floor where doing so would interfere with a coached class or other activity. The Small Gym may remain available for Open Gym use during coached class times, provided the time falls within published Open Gym hours and the area has not otherwise been restricted or closed by Build Training.

Build Training may restrict or close either Open Gym area because of classes, events, maintenance, cleaning, safety incidents, capacity, or other reasonable operational requirements. Access outside published Open Gym hours is not permitted without Build Training's prior approval.

Open Gym is self-directed and may be unstaffed or not continuously supervised. You are responsible for training within your capability, using equipment safely and complying with the Open Gym Policy under clause 13 and all reasonable directions of Build Training staff.
Build Training may restrict access to particular equipment, training areas, movements, or activities where reasonably necessary for safety, operational or training purposes.

12.6 Sauna, Recovery and Reformer Pilates

Access to the sauna, recovery services, including Normatec compression boots, and Reformer Pilates is available only if included in your membership, elected add-on, casual session, class pack or approved booking and is subject to applicable booking, operating hours, capacity, age, induction, health, and safety requirements.

Persons aged fifteen (15) to seventeen (17) years may use the sauna only when accompanied and actively supervised by a parent or legal guardian. Members must wait at least thirty (30) minutes after completing exercise before using the sauna and should ensure they have adequately recovered and rehydrated before entering.

Users of Normatec compression boots, Reformer Pilates and other recovery services must complete any required induction, follow equipment and safety instructions, and consider whether the service is suitable for their health and circumstances. Appropriate medical advice should be obtained where a medical condition, injury or other health concern may make use unsuitable.

All use is subject to the Sauna, Recovery and Reformer Pilates Policy under clause 13.

12.7  Kids Space

Kids Space access is available only during the sessions published by Build Training and is subject to availability, bookings, capacity, eligibility, and the Kids Space Policy under clause 13.

A parent or legal guardian must remain onsite, be immediately contactable, complete sign-in and sign-out and provide accurate health, allergy, and emergency information. Unless expressly provided under the Kids Space Policy, Build Training staff do not supervise children outside Kids Space.

Build Training may temporarily restrict, suspend, or withdraw Kids Space access because of staffing shortages, illness, safety concerns, or reasonable operational requirements. Where practicable, affected members will be notified through the usual member communication channels.

12.8 Youth Members

Members and participants under eighteen (18) years of age must comply with the Youth Member Policy under clause 13, including all applicable consent, supervision, induction, competency, and access requirements.

Youth members aged fifteen (15) and sixteen (16) years must be accompanied and actively supervised by a parent, legal guardian or authorised adult approved by Build Training, unless participating in an approved and supervised youth program.

Youth members aged seventeen (17) years may participate in approved Build Training classes without a parent, legal guardian, or authorised adult, subject to any applicable induction, competency, and supervision requirements. Independent class participation does not extend to Open Gym or to a service that has separate age, access, or supervision requirements.

A youth member under eighteen (18) years of age may access Open Gym only with Build Training's prior approval and subject to the Open Gym Policy and any supervision, induction, competency, and access requirements imposed by Build Training. Approval to participate independently in classes does not constitute approval for independent Open Gym access.

Persons aged fifteen (15) to seventeen (17) years may use the sauna only when accompanied and actively supervised by a parent or legal guardian. Other service-specific age, access, and supervision requirements continue to apply.

A child or youth member must not enter an active training area, restricted area, or service area, or use equipment, unless authorised, and all applicable age, induction, competency, and supervision requirements have been met.

12.9 Recording, privacy, and commercial activity

Photography and recording must not interfere with safety, operations, or privacy. You must obtain consent before intentionally recording an identifiable person. Incidental background inclusion must still comply with reasonable directions and the Media, Photography and Social Media Policy under clause 13. Recording is prohibited in bathrooms, private change facilities and other private areas and must stop when directed.

CCTV may operate in public areas for safety, security, and incident management, but not in bathrooms or private change facilities. CCTV information will be handled in accordance with clause 16, the Privacy Policy and applicable law.

Without prior written approval, you must not reproduce, distribute, or commercially use Build Training's intellectual property or confidential information; imply Build Training's endorsement; solicit or sell to members; conduct a business; or provide paid instruction at the facility.

12.10 Conduct and enforcement

You must treat others with courtesy and respect. Bullying, harassment, discrimination, intimidation, threats, abuse, violence, unlawful conduct, retaliation, deliberate property damage and conduct that materially interferes with operations or creates a risk to another person's safety or wellbeing are prohibited.

Build Training may take proportionate action for a breach, including a warning, restricted access or booking privileges, refusal of entry, removal from the facility, suspension, or cancellation under clause 7.6. Except where immediate action is reasonably required to address a material safety, welfare, privacy, security or legal risk, Build Training will give notice of the concern and a reasonable opportunity to respond before suspending or cancelling a membership.

To the extent permitted by law, you are responsible for direct loss or damage caused by your deliberate, reckless, or negligent conduct or that of your guest. Any recovery is subject to clauses 9.3 and 9.4.

12.11 Relationship with other clauses

The following policies, as published on Build Training's website and updated from time to time, form part of this Agreement and apply where relevant to the membership, product, booking, service or activity used:

• Booking and Cancellation Policy
• Cleanliness and Hygiene Policy
• Direct Debit and Payment Policy
• Community Rules
• Hot Weather and Extreme Heat Policy
• Injury and Incident Reporting Policy
• Kids Space Policy
• Media, Photography and Social Media Policy
• Membership Suspension, Transfer and Cancellation Policy
• Open Gym Policy
• Privacy Policy
• Sauna, Recovery and Reformer Pilates Policy
• Youth Member Policy

You must read and comply with applicable policies. If there is an inconsistency, this Agreement prevails to the extent of the inconsistency, subject to rights that cannot lawfully be excluded. Build Training may reasonably amend a policy for safety, legal or operational reasons. A policy amendment will not materially increase fees, reduce core membership benefits, or introduce a new cancellation burden unless the change is permitted by this Agreement, required by law, or accepted by you. Where reasonably practicable, Build Training will give at least fourteen (14) days' written notice before a material policy change takes effect. A shorter period may apply where reasonably required for an urgent safety, legal or regulatory reason.

14. CHANGE OF SERVICES, RULES, AND LOCATION

We may reasonably make longer-term changes to services, amenities, timetables, opening hours, class schedules, operating procedures, and facility rules. Material changes will be communicated in writing or through our usual member communication channels. A change does not entitle a member to cancellation, compensation, or a refund unless this Agreement or applicable law provides otherwise.

If Build Training relocates, members will be notified. Any relocation or reduction in services will be managed consistently with this Agreement and applicable law. 

Build Training is not liable for a delay, interruption or unavailability of services caused by circumstances beyond its reasonable control, including power or utility failure, government direction, public health emergency, natural disaster, severe weather, fire, flood or other emergency, except to the extent liability cannot lawfully be excluded.

15. MEDIA AND PROMOTIONAL CONTENT

Build Training may take and use photographs, video or audio captured at the facility or during Build Training activities for marketing and promotional purposes. If you do not wish to be photographed, filmed or recorded for these purposes, you are responsible for advising Build Training in writing through its published membership email address.

You may notify or change your media preference at any time. Build Training will take reasonable steps to record and respect your preference for future use. A change in preference does not require Build Training to remove material lawfully published or produced before the notice was received.

For a minor, the parent or legal guardian must advise Build Training of the minor's media preference. Members and visitors must comply with the Media, Photography and Social Media Policy, including requirements relating to consent, privacy, recording, and commercial use.

16. PRIVACY AND COMMUNICATIONS

We may collect, use, store and disclose personal information, including membership, product purchase, credit, booking,  waitlist, attendance, payment, contact, emergency, health, incident, media and CCTV information, for membership administration, payment processing, access control, bookings, safety, emergency response, service delivery, communications, incident management, legal, insurance and regulatory purposes, as further described in the Privacy Policy. Sensitive information, including health information, will be collected only where reasonably necessary and with your consent or other lawful authority.

Information may be disclosed where reasonably necessary to payment providers, booking and membership platforms, technology and communication providers, insurers, professional advisers, emergency services, law enforcement, and regulators. Some service providers may store or process information outside Australia, subject to applicable legal requirements.

You may request access to or correction of personal information, make a privacy complaint, or opt out of optional marketing and promotional communications through Build Training's published contact details. Operational, safety, payment and membership communications are not marketing and may still be sent where reasonably required to administer the membership. Media preferences and promotional content are governed by clause 15.

Build Training may give notices under this Agreement by email, member portal or another written method using the contact details most recently provided. A member's cancellation notice under clause 7 must be sent to Build Training's published membership email address unless Build Training expressly accepts another written method. Other written notices from a member may be sent to that address or by another written method accepted by Build Training. You must keep your contact and payment details current.

17. COMPLETE AGREEMENT AND SEVERABILITY

This Agreement, the Membership Details, purchase confirmation, the Direct Debit Request Authorisation Form where relevant,  the policies incorporated under clause 13 and any written special conditions constitute the entire agreement between the parties concerning the membership, product purchase, booking and participation. You acknowledge that you have not relied on any representation, promise or statement that is not expressly set out in those documents, except where reliance cannot lawfully be excluded. No oral statement forms part of the Agreement unless confirmed in writing.

If a provision is invalid or unenforceable, it will be read down to the extent necessary or severed. The remaining provisions will continue in effect.

18. GOVERNING LAW AND JURISDICTION

This Agreement is governed by the laws of South Australia. The parties submit to the non-exclusive jurisdiction of the courts and tribunals of South Australia, except where another jurisdiction is required by law.

Before commencing legal proceedings, the parties must use reasonable efforts to resolve a dispute arising under this Agreement by discussing the matter in good faith. Nothing prevents either party from seeking urgent interlocutory, injunctive, or equitable relief.

19. ACKNOWLEDGEMENT AND SIGNATURE

This Agreement may be accepted electronically. By selecting "Agree and Continue," I confirm that I have read, understood and agree to be bound by this Agreement, including the risk warning, waiver, release and limitation of liability, Terms of Use, incorporated policies, membership and product payment obligations and the Direct Debit Request Service Agreement in clause 20.

I acknowledge that this Agreement affects my legal rights and that I may obtain independent legal or medical advice before accepting this Agreement.

20. EZIDEBIT DIRECT DEBIT REQUEST SERVICE AGREEMENT

Application of this clause: This clause 20 applies only to memberships and associated 

1. 1. Direct debit authority

      By nominating direct debit as your payment method and completing the Direct Debit Request Authorisation Form, you:

      • authorise Build Training and Ezidebit Pty Ltd ACN 096 902 813 (Ezidebit), acting as Build Training's payment agent, to debit your nominated bank account or credit or debit card for all membership fees, add-on fees, service fees, and other amounts properly payable under this Agreement;
      • acknowledge that Ezidebit provides payment-processing services on behalf of Build Training and is not responsible for the facilities, activities, memberships, or other services supplied by Build Training; and
      • confirm that you have read and agree to the Direct Debit Request Authorisation Form, the applicable Ezidebit Direct Debit Request Service Agreement and the Build Training Direct Debit and Payment Policy.

      Ezidebit is an authorised representative of Ezi Management Pty Ltd, which holds Australian Financial Services Licence No. 315388.

   2. Payment arrangements

      Membership fees and applicable add-on or service fees are payable in advance at the frequency, amount and commencement date specified in the Membership Details or agreed payment schedule.

      Scheduled debits will continue until the membership and associated payment obligations end under this Agreement. Your payment obligations are set out in clause 3.3.

      A cancellation request must be made in writing and comply with clause 7. Cancelling, stopping, or reversing a direct debit authority does not cancel your membership or remove liability for amounts properly owing. You should retain a copy of any cancellation notice and confirmation received from Build Training.

   3. Your responsibilities

      You must:

      • ensure that your nominated account can accept direct debits;
      • provide complete and accurate banking or card details and ensure any required account holders have authorised the Direct Debit Request;
      • ensure sufficient cleared funds are available on each due date and remain available until the debit has been processed;
      • promptly notify Build Training if your account is transferred or closed, your card expires or is replaced, or your payment details otherwise change; and
      • arrange an alternative payment method if the direct debit arrangement is cancelled or becomes unavailable.

      Where reasonably practicable, updated payment details should be provided at least fourteen (14) days before the next scheduled debit.

   4. Processing dates

      A scheduled debit may be processed on the next available business day where the due date falls on a weekend, public holiday, or bank holiday, or where a payment instruction is received after an applicable processing cut-off time. Processing times may differ between financial institutions. You remain responsible for ensuring sufficient cleared funds remain available until the debit has been completed.

   5. Unsuccessful payments

      If a debit is unsuccessful:

      • Ezidebit or Build Training may attempt to reprocess the payment;
      • the unpaid amount may be added to a later scheduled debit;
      • access to the facility, bookings or services may be restricted or suspended while the account remains overdue;
      • membership and add-on fees may continue to accrue under this Agreement; and
      • you may be required to pay any failed-payment, dishonour, administration, processing, or financial-institution fee disclosed in the Direct Debit Request, payment schedule, or applicable fee notice, together with reasonable recovery costs permitted by law.

      Build Training will not charge an undisclosed failed-payment or administration fee.

      Where applicable and disclosed in the Direct Debit Request Authorisation Form or payment arrangement, Ezidebit may charge the payer a dishonour fee of $9.90 for an unsuccessful payment. This fee is charged by Ezidebit and is separate from any fee or amount payable to Build Training. At the date of this payment authority, the applicable Ezidebit payer dishonour fee is $9.90. Any change to this fee will be notified or disclosed as required by the applicable Ezidebit terms and law.

      If a second attempted debit of an overdue amount is also unsuccessful, Build Training may contact you directly to arrange payment of the outstanding amount. If you do not respond or fail to make payment within a reasonable period, Build Training may suspend access to facilities, classes, services and add-ons in accordance with this Agreement and may take reasonable and lawful steps to recover the outstanding amount, including referral to a debt recovery provider where permitted by law.

   6. Fee disclosure

      Any fee payable directly to Ezidebit will be the amount disclosed in the applicable Direct Debit Request, debit arrangement, or Ezidebit service agreement. Any separate fee imposed by Build Training must be disclosed before it is charged, must be permitted under this Agreement, and applicable law. Fees charged by your financial institution remain your responsibility.

   7. Changes to debit arrangements

      You authorise Ezidebit to vary the amount or timing of debits where instructed by Build Training consistently with this Agreement, the Membership Details and applicable law. Build Training will give any notice required under this Agreement or applicable law before changing a membership fee, add-on fee, service fee, or recurring debit arrangement.

   8. Changing or cancelling a debit authority

      A request to vary, defer, stop, or cancel a debit arrangement should be directed to Build Training or, where applicable, your financial institution. Membership cancellation remains subject to clause 7.

   9. Payment disputes

      If you believe a debit is incorrect or unauthorised, you should promptly contact Build Training. If the matter is not resolved, you may contact Ezidebit or your financial institution. A payment dispute or chargeback does not remove a valid contractual payment obligation, subject to applicable law.

   10. Credit and debit card payments

       Where payment is made by credit or debit card:

       • you authorise Ezidebit, acting on behalf of Build Training, to debit payments from your nominated card in accordance with the Direct Debit Request Authorisation Form and applicable payment arrangement;
       • "Ezi" or another associated Ezidebit merchant description may appear on your card statement;
       • any applicable card or transaction fee must be disclosed through the Direct Debit Request or payment arrangement;
       • Ezidebit acts as Build Training's payment processor and disputes concerning the membership, facilities or services supplied by Build Training must be directed to Build Training; and
       • you must promptly update expired, replaced, cancelled or inaccurate card details.

   11. Recovery of overdue amounts

       Build Training or Ezidebit, acting on Build Training's instructions, may take reasonable and lawful steps to recover overdue amounts, including referral to a debt-recovery provider. You are responsible for reasonable recovery costs only where those costs arise from amounts properly owing, have been disclosed or are otherwise recoverable under this Agreement, and are permitted by law.

       Build Training may suspend or cancel the membership for continued non-payment under clause 7.6. Cancellation does not affect Build Training's right to recover amounts that accrued before cancellation.

   12. Privacy and verification

       You authorise Ezidebit and the relevant financial institution to verify or correct your account details where reasonably necessary to administer the debit arrangement.

       Payment and account information may be used or disclosed to Build Training, Ezidebit, financial institutions, payment-service providers, dispute-resolution providers and debt-recovery providers where reasonably necessary to administer or verify the payment arrangement, process or reprocess payments, investigate an alleged incorrect or unauthorised debit, resolve a dispute or claim, recover an overdue amount or comply with applicable law.

   13. Records and receipts

       Payment records and receipts may be provided electronically or through the member portal. A receipt or payment history may also be requested from Build Training, subject to records being available and applicable legal retention requirements.

   14. Consumer rights

       Nothing in this clause excludes, restricts, or modifies any consumer guarantee, statutory protection or other right or remedy that cannot lawfully be excluded, restricted, or modified.

DIRECT DEBIT AUTHORISATION ACKNOWLEDGEMENT

By selecting "Agree and Continue," I/we confirm that I/we have provided the required direct debit details and have read and agree to clause 20, the Build Training Direct Debit and Payment Policy and the applicable Ezidebit Direct Debit Request Service Agre